Did you know that a positive attitude is contagious? - take one into 2017.

Employee attitude is a significant factor in the overall welfare of a business. 

Research has shown that despite being a complex element to measure, there is a relationship between attitude and the overall performance of a business. Moreover, depending on whether the attitude is good or bad, company productivity will alter in a similar manner. The impact can either be a direct one or by influence of other allied work factors. 

There is a tangible link between a positive attitude with a happier workplace and productivity just as there is between the subsequent damage that a negative attitude can cause.

In the Workplace:

Whether positive or otherwise, workplace attitudes are contagious and can simply spread throughout an organisation. Positive attitudes can produce amazing results involving productive collaborations and interactions. Co-workers can be inspired to be like those who have good attitude. 

Moreover, it creates a sense of belonging which inspires complete commitment towards organisational success. By contrast, negative attitudes can have a detrimental impact. A negative workplace setting may promote individuality and isolation and may reduce co-worker trust which hinders interaction and collaboration all which limit productivity.

Commitment: 

Based on their attitude, an employee can either be engaged or disengaged in their work. For individuals with a positive attitude, the feeling of commitment and investment in quality work and high standards comes naturally and reflects positively on the overall success of the firm. 

Nonetheless, employees with a similar set of qualities and skills but with a negative attitude exhibit a different output with their disengagement evident in their overall output and task performance. They exhibit a lack of commitment to the firm’s objectives and may produce low quality output and this diminishes productivity. 

Retention:

Loyalty and commitment towards achieving the objectives of a firm is only possible when an employee has a positive attitude both in his individual tasks and towards his/her organisation. Employees with a positive attitude are more likely to establish a sense of commitment and loyalty to their job and subsequently remain there to accomplish them. 

For such a firm, the productivity is more likely to improve since retention builds experience and proficiency and it minimises turnover expenses. On the contrary, employees with a negative attitude towards their jobs and firms are less likely to develop a sense of commitment for the company objectives and plans. In most cases, they may be in the company due to lack of options or awaiting the appropriate time to depart. 

Customer care and satisfaction:

In organisations, direct customer interaction is limited to several employees and the attitude of these employees directly influences customer satisfaction. Moreover, even for employees not directly dealing with clients, their level of customer care and service is dependent on their attitude. 

Dealing with certain customers may not be the sweetest job in the world but a positive attitude goes a long way in ensuring customer satisfaction. Employees with good attitude will take time to listen and attend to customer needs in the best way possible. On the contrary, negative attitude will be identified by lack of concern for customer needs and detachment. Employees with a bad attitude will view clients as a bother and a nuisance. Negative employees need to remember that it is the customers who pay their wages.

Workplace attitude are contagious and have an impact on everyone in a firm. With attitudes, firms are able to establish healthy work ethic that promotes esteem, team spirit and productivity. Having an understanding on how attitude, workplace and productivity link is vital in establishing a successful workplace environment. 

What could be a better resolution for 2017 than embracing a positive attitude both at home and at work?

And remember, Mayfair Cares

EXTERNAL LINKS:

www.library.hbs.edu/hc/hawthorne/09.html

Stress related illness and its impact

 

Nobody and no body is immune to stress; it affects both the mind and body. It impacts overall health and well-being and stress can be accentuated at this time of the year.

 

If left unmanaged and unchecked stress can lead to an increased risk of both mental & physical problems, such as infection, illness, diabetes, obesity, and heart disease, as well as depressive and anxiety disorders. 

In the UK the total number of cases of stress depression or anxiety in 2016 was 488,000, 37% of a total of all work-related illnesses, resulting in a loss of 11.7 million working days, (HSE statistics).

Stress is debilitating and damaging stress and impacts on ALL of your daily life, work, work colleagues, friends and family. Sometimes it is profound and immediate; that is when people recognise and understand that they are stressed, or when a friend or family member brings it up.  Conversely when stress begins to build up over a period of time, it is less pronounced and potentially more damaging.

Not so long ago in  2012 over 30% of NHS staff reported they had experienced stress related to their jobs last year – a rise from 29 per cent in 2010, (ISMA). Astonishingly, teachers are amongst the highest professions to feel stress. And in 2014 Channel 4 reported that there had been an 80% increase in teachers committing suicide. The increase meant that suicide figures for teachers are now 30 to 40% higher than the national average, (Julian Stanley).

Is it that people are becoming stressed because of work, family events, finances, colleagues, (peers, subordinates and superiors) or is it something else?

Does it really matter?

The point is that negative stress in the workplace or anywhere is unwanted.

Is this you?

Could it be you?

Find out now!

What Can We Do to Help Ourselves?

Start with self assessment.

Sit down in a quiet place, somewhere where you will not be disturbed for 10-15 minutes. Sit comfortably and relax by breathing deeply and evenly, in through the nose and out through the mouth five or 6 times. Start some self-reflection.

  •            How are you feeling now? Irritated, annoyed, tense…?
  • ·         Try and identify that which is causing that irritation, annoyance or tenseness.
  • ·         When you have, evaluate it, be truthful with yourself.
  • ·         Where (home, work etc.) does it feel more severe?
  • ·         What can you do now to relieve that unwanted feeling?
  • ·         How can you stop it returning?
  • ·         Who can help, if you feel you need it?

 If you thought that a holiday was all you needed and you are away at the moment filled with dread at the thought of the holiday ending and you returning to work, then you do need to seek professional help.

There is a variety of help available and sometimes advice about a simple change of lifestyle is all that it may take but please don’t suffer in silence, seek help as soon as you are aware something may be wrong.

And remember – Mayfair Cares.

 

http://www.hse.gov.uk/statistics/causdis/stress/

 

http://www.isma.org.uk/about-stress/facts-about-stress/#.U85kwIBdXCk

Is Being Inactive As Dangerous to Your Health As Smoking?


Globally, physical inactivity is the fourth leading risk factor for mortality because people do not participate in enough physical activities.

In fact it is said that inactivity is responsible for as many annual deaths, if not more, than smoking which we all recognise is bad for our health.

Some scientists have termed a sedentary lifestyle as the “disease of our time” because it is associated with so many health conditions such as:

· Increase in the risk of certain cancers.

· Anxiety and depression.

· A risk factor for cardiovascular diseases.

· Obesity.

· Decrease in skeletal muscle mass.

· High blood pressure.

· Elevated cholesterol levels.

· Coronary heart disease.

Most of the time, sitting feels very good, even when one has been doing it all day, because it is one of the most comfortable positions and to be honest, people are a little lazy as well.

In recent years, there have been numerous research programmes about the health effects of sitting down too regularly without participating in any activities and there has been increasing evidence of the risks involved.

As good as sitting is when you want to rest, doing it all the time, behind a computer or on the couch, is said to be as harmful to the mind and body as smoking actually is. 

To begin with, sitting curves the spine and as most people slouch, this puts strain on the spinal cord and ultimately prevents the lungs from having enough space to fully expand. 

This results in less oxygen circulating in your body and when you have less oxygen to your brain, you will lose concentration. You will be less focused when sitting without a break for long periods than you will be if you stretch your legs and have a break periodically. 

Research has also shown that taking a walk, especially outdoors is conductive to a sharper, more creative and more concentrated mind.

Ultimately, the body is built for motion and it has to be given what it needs, which is as much physical activity as possible. If you do start to participate in about half an hour of moderate exercise every day, your body will be grateful and your life expectancy will improve. 

Lifestyle today which increasing involves computers and cars contribute massively to individual inactivity and it is becoming more important than ever to make time to consciously arrange periods of activity whether this just a daily walk, regular sport, swimming or the gym.

Scientists recommend that we aim for 10,000 steps per day in order to stay active and ultimately healthy. Download a pedometer app to your Smartphone and check your activity!

Good luck and remember, Mayfair Cares.

 

Why a good work life balance is important.


Years ago, the lines between work and home were clearly drawn but today, if we were to be honest, most of us would acknowledge that with 24/7 communications, our work increasingly invades our personal lives.

According to an Ernst & Young study conducted in May 2015, 24% of employees in the United States confessed that their work life balance is becoming tougher and tougher to manage.

This was on top of a survey done by Better Life Index, who discovered that almost 12 % of employees work more than 50 hours per week.

Benefits of better work life balance to an individual

A person with a balanced working life rarely harbours feelings of resentment and being overworked towards their employer. This is because they have adequate time to spend with family as well as to engage in leisure activities.

Having a good work life balance allows an individual to lead a more active and enjoyable lifestyle which in turn makes them happier and healthier and a more reliable employee.

Benefits of a work life balance to an organization

Employees who feel that they have attained a work life balance are more likely to work overtime in order to assist where needed. They will not mind putting in the extra hours.

Employees also become more productive at work at the same time utilizing their time and efforts more efficiently. Their high morale will benefit the job environment.

When employees feel that their well-being is being put into consideration, they are more likely to be loyal to the company and stay in the job longer.

To maintain a better work life balance, follow these tips:

1. Track your weekly routine

Keep track of everything you do throughout the week both personal and work related. At the end of the week, review the list and determine what things were most satisfying as well as necessary. Get rid of those activities you don’t enjoy and in case of any concern, discuss with your employer and try to find an amicable solution.

2. Learn to say ‘no’

Most of the time we do things out of a sense of guilt or obligation. What most people don’t realise is that it is okay to say no. If you learn this principle, you will find yourself with more time in your life to do those things that you love.

3. Manage your time better

It is important to learn how to organise household tasks more efficiently. For instance, as opposed to trying to run all errands at the same time, try doing it in batches. Moreover, keep up a daily to do list to go by.

4. Take advantage of scheduling options

Find out about flexi hours at work, job sharing, compressed work weeks, working from home occasionally and other options that your employer may offer for scheduling flexibility. When you gain more control over your work schedule, you will feel less stressed out.

Creating a work life balance is an ongoing process so you need to keep on making adjustments accordingly. The rewards will be certainly be worth making the effort.

And remember, Mayfair Cares

 

http://www.usnews.com/news/articles/2015/06/24/labor-department-survey-suggests-work-life-balance-largely-unchanged-since-2003

http://www.oecdbetterlifeindex.org/topics/work-life-balance/