How to Disagree with Colleagues

Disagreements are inevitable, normal, and a sign of a healthy, successful team. Yet many of us want to escape conflict as much as possible, and will try to avoid openly disagreeing with a work colleague, even though we may feel very strongly about our viewpoint.


You may not see eye to eye with a workmate but find it difficult to speak up. Or perhaps in meetings you want to disagree but are concerned about causing offence. Most of us don’t want to disagree as it makes us feel uncomfortable. And many of us don’t really know how to do it, often fearing being seen as angry, rude or unkind.

It’s easier to agree than to confront someone. But learning to openly and respectfully disagree with a workmate can improve your working relationships and give you greater job satisfaction.

 

Getting comfortable with conflict

1. Focus on respect. It’s normal to want people to like us, but it’s not always the most important thing. Instead aim for respect – giving it and receiving it. You can give respect by acknowledging that you understand or see why your co-worker feels the way they do, even when you strongly disagree with them. That way the other person is more likely to feel listened to and understood.

2. Don’t equate disagreement with unkindness. While there are some people who genuinely don’t want to be disagreed with, most people are open to hearing a different perspective if shared thoughtfully, and it’s unlikely you will be hurting anyone’s feelings.

3. Pick your battles. If you disagree with too much, your co-workers are likely to see you as argumentative and disagreeable. It then makes it harder for you to get heard with any reasonable disagreement you have.

4. Aim for calm. If you’re angry, emotional or upset, it’s going to affect your professionalism. Get yourself ready for a disagreement with a couple of calming breaths.

5. Avoid personal attacks. Your disagreement must be based on facts, experience, or your intuition, not on the personality of the other person. Once you start using the word ‘you’ as in “You just don’t understand…” you’re moving into a more personal attack.

6. Speak for yourself. Though it might be tempting, avoid phrases such as “Everyone believes this,” or “We all feel this way.” You can only put forward your point of view. 


Communicate in-person


Try not to disagree via email, advises career coach Jill Ozovek, writing in The Muse. Talk in person, over the phone or video chat. Why?

“First and foremost, you can both read body language and hear intonations in each other’s voices this way, leading to fewer misunderstandings (how many times has something come across as snarky in an email, when you only meant it as explanatory?),” she says.

“Secondly, talking in person also helps you both remember that you’re talking to a person – presumably a person you like – not just a computer screen. This will make it easier to be sympathetic and make it more likely that you’ll do your best to work together to find a solution, rather than fight against each other.”

Be Safe Around Chemicals

Many workplaces need to use dangerous chemicals, which have the potential to harm your health. Wherever you work, don’t be complacent around hazardous substances.

Chemicals are all around us, but they are not all dangerous. The food we eat, the plants we grow, the air we breathe, and the homes we live in are all made of various chemicals.

Hazardous chemicals are those that can have harmful effects on people. The health effects depend on the type of chemical and the level of exposure, and also how you were exposed to it. Chemicals can be inhaled, splashed onto the skin or eyes, or swallowed, and can cause poisoning; nausea and vomiting; headache; skin rashes; chemical burns; lung, kidney or liver problems; nervous system disorders; and birth defects.

Hazardous chemicals can be in the form of a liquid, powder, solid or gas. Common hazardous chemicals include disinfectants, glues, acids, paints, pesticides, solvents, heavy metals (such as lead), and petroleum products.


Reducing your exposure

  • First, make sure you know what chemicals are hazardous in your workplace. Any product in your workplace that has the potential to cause harm is required by law to have a warning label and Safety Data Sheet provided.
  • Where possible, perform the task without using any hazardous chemicals, or substitute the substance with a less hazardous alternative. You could use a detergent in place of a chlorinated solvent for cleaning, for example.
  • Make sure you wear any personal protection equipment supplied, such as respirators, gloves and goggles.
  • Ensure you attend training in the safe handling of any hazardous chemicals in your workplace.

Exposure to hazardous chemicals

If you suspect you’ve been exposed to a hazardous substance:

  • If it’s an emergency, dial emergency services for an ambulance.
  • Otherwise, see your doctor immediately for treatment, information and referral.
  • Notify your employer.
  • Try not to handle the substance again.

First Aid for Christmas Loneliness

It’s not unusual to feel lonely, and there’s no time like the holiday festive season to highlight these feelings. But if you’re dreading Christmas, there are steps you can take to ease your loneliness.


There have been a number of studies across the world about loneliness. According to many of these studies, in countries and areas like the US, Japan, the EU and Australia, the number of those feeling lonely and isolated ranges from 22 per cent to 54 per cent. And the loss of social connection during this year’s COVID-19 pandemic has been reported as the most common personal stressor in a recent survey. But loneliness doesn’t strike us equally. You’re more likely to feel lonely if you’re in your early 20s, over 65, a single parent, or unemployed.

How lonely you feel may also depend on how you feel your social life should look. “In a lot of younger university age groups, loneliness is very socially constructed, and people feel lonelier on Saturday nights than on other nights of the week,” Elisabeth Shaw, CEO of Relationships Australia NSW, told abc.net.au.

Then there’s Christmas. If anything is going to trigger feelings of loneliness, it’s the season that comes with expectations of happy families enjoying gifts and celebrations. Maybe you don’t want to spend time with your family, for a whole range of reasons. Or perhaps your family live far away, you’ve had a recent relationship break-up, lost a loved one, or you’re experiencing a mental illness that makes the holiday season particularly isolating.

If you’re facing Christmas with a sense of loneliness or dread, there are steps you can take to help alleviate those feelings.

 

Plan ahead

If you’re going to spend Christmas alone, allow plenty of time for the things you enjoy. When you’re taking good care of yourself, you’re more likely to be positive and those feelings of loneliness may have less power to get you down. What makes you feel good? It could be spending time in nature, cooking something special or pampering yourself.


Give back

Volunteering is a great way to support people who are going through a difficult time. It can also be a good thing to do if you don’t want to be on your own. Despite restrictions on gatherings due to the COVID-19 pandemic, there may still be opportunities to serve a meal at a community centre, take gifts to a children’s hospital, or attend a religious service.



Get support

If you’re feeling alone or lonely, reach out and talk to someone. This can be as simple as sending a text, a message on social media, inviting someone over for a drink or cuppa, or making a phone call. You can also go online and connect with an online community for support. Depending on where you are, a quick Google search on “support for loneliness” may bring up some more locally relevant results.

Should You Put On A Happy Face?

Sometimes it’s a struggle to keep smiling at work. You may have had a particularly bad morning at home, or dreading a tough meeting ahead. How you deal those feelings at work can make all the difference to how well your day goes.

There’s a kind of unwritten rule that we shouldn’t express anger or frustration once we are at work. Of course, we should treat those around us with respect, but should we be faking optimism and positivity when underneath we’re feeling nothing of the sort?

A team of researchers set out to answer this question by surveying over 2,500 employees from a variety of industries. Their findings, published this year in the Journal of Applied Psychology, focused particularly on interactions with co-workers, and suggested that positivity has some real benefits. But they also showed that some attempts at appearing positive can backfire.

 

Surface acting versus deep acting

When we are faced with an unpleasant emotion we can choose to react in a number of ways, with two of the most common called ‘surface acting’ and ‘deep acting’.

‘Surface acting is faking what you’re displaying to other people. Inside you may be upset, but on the outside, you’re trying your best to be pleasant or positive,” said lead researcher Allison Gabriel. It’s really a kind of impression management, she explained, such as faking a smile to a co-worker after a bad morning, for instance, even though you’re not feeling particularly positive inside.

If you’re more of a surface actor, it can be emotionally drained to not be authentic, suggests Gabriel. “I think the ‘fake it until you make it’ idea suggests a survival tactic at work,’ she says.

But if faking a smile is bad, and you can’t let your true angst show, what can you do?


The alternative is what’s called ‘deep acting’ which is the process of closing that gap between how you feel and how you behave by altering your emotional state.

“When you’re deep acting, you’re actually trying to align how you feel with how you interact with other people,” explained Gabriel. The study found the benefits of ‘deep acting’ included reduced stress, higher levels of trust and more support from co-workers, and lower levels of fatigue.

 

How do you become a successful deep actor?

1. The first step is just paying attention.

Be aware when you’re surface acting, take a step back, and try to genuinely feel the positive emotions you want to express with others, advises Gabriel.

2. Put yourself in the other person’s shoes.

You may think your workmate’s jokes are lame, but appreciate that maybe he’s trying to bring some cheer to a Monday morning.

3. Be genuine. We can all pick up social cues and know when someone isn’t being sincere. If you ask about a workmate’s weekend, for instance, then listen to what they say and don’t tune out their answer.


“Plastering on a smile to simply get out of an interaction is easier in the short run,” says Gabriel, “but in the long term it will undermine efforts to improve your health and the relationships you have at work.”

How To Make New Habits Stick

It’s nearly the end of the year, and given the year we’ve had, many of us may be thinking about new healthy habits that we want to cultivate in 2021.

Maybe 2021 will be the year when you stress less, show more gratitude, save more money, cook healthy foods, exercise daily, or spend more time with friends and family.

While we start off very enthusiastically, it’s easy for new resolutions to fall by the wayside. Positive behaviour change isn’t easy, nor is it quick. British researchers found that it took an average of 66 days for a new task to become automatic.

We tend to blame ourselves and our lack of willpower when a new healthy habit fails to stick. This is an easy mistake to make, says B J Fogg, director of Stanford’s Behaviour Design Lab, in his book Tiny Habits. “When it comes to changing our behaviours, the problem is that motivation and willpower are shape-shifters by nature, which makes them unreliable,” he says.

“For example, your motivation for self-improvement vanishes when you’re tired, and your willpower decreases from morning to evening.”

Instead of relying on willpower and motivation, here are a few tips to help cement any new habit into your daily routine.

1. Don’t be overly ambitious. Prioritise your goals and focus on one behaviour. Willpower is a finite resource and if you spread it too thin you risk not achieving any of your new healthy goals.

2. Tie your new habit to an existing one. For most of us, the morning routine is the strongest in the day and so is a great place to introduce a new habit that you can build on over time. Add a one-minute mediation practice to your morning coffee, for example, or do five squats while you wait for the kettle to boil.

3. Make change small, and doable. Making a large behaviour change needs equally large amounts of motivation that you’re unlikely to sustain, says Fogg. Starting with a tiny habit can make the new habit easier, even when you’re short on willpower. A daily short walk, for example, can be the start of your exercise habit, or putting an apple or small bag of nuts and dried fruit in your bag can be the start of better eating habits. While tiny habits can feel insignificant at first, you can gradually ramp up to bigger challenges and faster progress.


4. Make it easy. Clear the obstacles that stand in the way of your new habit. Wendy Wood, a research psychology professor at the University of South California, calls such obstacles ‘friction’. She describes how to reduce friction when she began to sleep in her running clothes, making it easier to roll out of bed in the morning, and go for a run.


Ways to start out small

Here are some examples of tiny habits from author B J Fogg:

  • After I brush my teeth, I will floss one tooth.
  • After I walk into the kitchen, I will drink a glass of water.
  • After I pour my morning coffee, I will open my journal.
  • After I sit down on the train, I will mediate for three breaths.
  • After I put my head on the pillow, I will think of one good thing from my day.

Can You Thrive On A Vegan Diet?

Vegan options on every menu, vegan foods in every supermarket, and most of us probably have at least one friend who’s a vegan. Vegan eating is more popular than ever, but can you meet all your nutritional needs if you avoid all animal foods?

Once considered fringe, vegan eating is one of the most in-vogue dietary trends. About one per cent of the world’s population identify as vegan, which means they don’t eat any foods of animal origin including meat, fish, eggs and diary food. While this may seem a small number, it has been increasing rapidly over the past few years.

Sales of meat-free and diary-free foods are booming, with even fast food chains cashing in by offering vegan options. It’s predicted that the global vegan food market will be worth US$24.3 billion by 2026.

 

Why are plants becoming so popular?

A Mintel survey in the U.K found health, weight management, animal welfare and environmental concerns were the big motivators for people to switch to vegan eating. There’s plenty of evidence that eating more plant foods – vegetables, fruit, legumes, nuts, seeds and wholegrains – coupled with a reduced consumption of animal foods, is good for our health, reducing the risk of cardiovascular disease, diabetes and some cancers. But you don’t have to become vegan to eat more plants. Along with full-time veganism, flexitarianism – part-time vegetarianism or veganism – is also becoming more mainstream.

Eliminating all meat, fish, diary and eggs from your diet will mean cutting out valuable sources of nutrients. So, if you’re following a vegan diet, can you meet all your nutritional needs?

Yes, you can, says US vegan dietitian Brenda Davis, a leader in the field of vegan nutrition. But you need to plan. One of the mistakes vegans make, she says, is ignoring the nutrients of concern. You need to make sure that the main nutrients found in foods you’re no longer eating – meat, fish, diary and eggs – are being replaced by plant sources.

Clare Collins, professor of nutrition at the University of Newcastle, agrees. She says vegans must pay strict attention to what they eat and understand food better than the average omnivore or even vegetarian.

What are the nutrients you need to watch out for if you opt for a vegan diet?


Vitamin B12

This is an incredibly important vitamin but one that’s only available from animal foods such as meat, fish, diary and eggs, or in the form of supplements. Trace amounts may be found in some plant foods such as mushrooms that may be contaminated by soil or insects, but these are not reliable sources for vegans, says Davis. “The only reliable sources for vegans are supplements and fortified foods,” she says.

“You don’t want to end up with a B12 deficiency,” says Professor Collins. B12 is vital for making DNA, fatty acids, red blood cells and neurotransmitters – chemicals that pass signals around the brain.

While a deficiency may manifest first as vague symptoms like light-headedness and tiredness, it can progress to mood changes like depression and nerve problems like numbness, pain and loss of taste and smell.


Iron

Iron deficiency is the most common nutritional disorder in the world. This essential mineral is best known for its role in transporting oxygen around our bodies in red blood cells, so if you’re deficient you’re going to feel tired and lethargic, lack the ability to concentrate, and have a lowered immunity to any bug going around.

Plants do contain iron – it’s found in foods like legumes and beans, seeds and dried fruit – but it’s in a form that isn’t as well absorbed as the iron found in meat. This means vegans and vegetarians are more at risk of deficiency if they are not careful with their diet. One simple way to help your body absorb more plant iron is by including a source of vitamin C with your meal. Vegetables like red capsicum and broccoli, and fruit such as oranges, kiwis and strawberries all contain good amounts of vitamin C.

Professor Collins also recommends avoiding cups of tea immediately after meals. “The tannins and the phytates in the tea actually interfere with the absorption of the iron,” she says.


Calcium

Calcium is important for bone health, heart health, muscles and nerves. Diary foods provide a rich source for omnivores so if you don’t replace diary foods with calcium-rich plants, your body will ‘steal’ calcium from your bones putting you at risk of osteoporosis (brittle, weak bones) later in life. One important study, the EPIC-Oxford study, found that vegans who consumed less than 525mg calcium per day had a 30 per cent increase in fracture risk compared to non-vegetarians. Calcium-rich plant foods include tofu, low-oxalate greens (such as broccoli, bok choy, and kale), calcium-fortified non-diary drinks, almonds, sesame seeds (tahini), and figs.


Long chain omega 3 fats

Omega-3 fats are particularly important for the health of your brain, eyes and cell membranes. The most well-known sources include fish and seafood, which are rich in two types of omega 3 fats called EPA and DHA.

Plant foods typically only contain another type of omega 3 fat called alpha-linolenic acid (ALA) which our bodies must convert to EPA and DHA. But this conversion process is quite inefficient, which means that you must eat a good amount of ALA-rich foods to get enough omega-3s.

If you’re switching to a vegan diet, make sure you have plenty of chia seeds, hemp seeds, walnuts, and linseeds (flaxseeds). You can use chia seeds and ground linseeds as egg substitutes in baking. You may also want to consider a supplement of algal oil, which contains EPA and DHA, particularly if you’re pregnant or breastfeeding.

Note: If you’re following a vegan diet, it’s worth mentioning it to your GP so they can check for any early sign of deficiencies, particularly B12 and iron.

Stay Safe Around Electricity

You flick the switch for your toast at breakfast, mid-morning coffee, and to print those important documents, taking the convenience of electrical equipment for granted. Yet the electricity in regular businesses and homes has enough power to cause injury or death by electrocution.


Humans conduct electricity very well. This means that electricity can easily pass through our bodies, causing injuries that can include cardiac arrest, burns and muscle, nerve and tissue damage.

Of course, some industries and workers are at higher risk of electrical injury with the risk of injury strongly linked to where and how electricity is used. The risks are generally higher if electrical equipment is used in situations that expose the equipment to moisture, heat, vibration, mechanical damage, corrosive chemicals and dust.

What are some general safety tips for working with or near electricity?

  • Water and electricity don’t mix. Ensure your hands are dry before touching appliances or switches, don’t touch electrical appliances if you are near water, and never use or leave electrical appliances where they can fall into water.
  • Always turn off the appliance before removing the plug from a power point, and hold the plug, not the cord.

  • Tape extension cords to walls or floors when necessary, or use a cover to prevent crushing or other damage in pedestrian and vehicle areas.
  • Avoid over-loading power points. Use only one double adaptor per power point.
  • Be aware that unusually warm or hot outlets or cords may be a sign that there is unsafe wiring. Unplug any cords or extension cords from these outlets and don’t use them until a qualified electrician has checked the wiring.



Inspect, test and tag

Inspecting and testing of electrical equipment can save lives by identifying faults. Many electrical defects, such as damaged cords, can be detected just by examining them, but regular inspection by a licensed person can pick up electrical faults and deterioration you can’t see. Specified electrical equipment and safety switches need to be tested at regular intervals according to the type of work they are used for.

How To Get Things Done

We all procrastinate. We do less urgent tasks in preference to the more urgent ones, or pleasurable jobs in place of less pleasurable ones. But for some of us, procrastination can stop us performing well at work, or might even make us delay seeking medical treatment.


There are many reasons people put off doing tasks. Some are just too overwhelming, complex or boring (such as your tax return), while we avoid others because we’re distracted or fatigues, or we fear we won’t do them well.

Procrastination isn’t a character flaw, laziness or poor time management, argue some psychologists, but rather it’s a way of coping with challenging emotions and negative moods induced by certain tasks. By putting off the task, we get rid of the bad feeling, whether it’s anxiety, fear, boredom, frustration, or self-doubt.

“Procrastination is an emotion regulation problem, not a time management problem,” said Dr Tim Pychyl, professor of psychology and member of the Procrastination Research Group at Carleton University in Ottawa, Canada.


Unfortunately putting off the task only makes the negative associations we have with it worse, which contributes to further procrastination. It can also generate worry, guilt and stress which along with affecting your productivity, may also impact your mental health.

So what can you do if you think you might be a habitual procrastinator?

 

Forgive yourself.

Research suggests this one of the most effective things that you can do. In a study by Dr Pychyl and his colleagues, students who reported forgiving themselves for procrastinating on studying for a first exam ended by procrastinating less for a second exam. This works because procrastination is linked to negative feelings, the researchers say. Forgiving yourself can reduce the guilt you feel about procrastinating, which is one of the main triggers for procrastinating in the first place.

 

Don’t wait until you are in the right mood.

One of the most important things, advises Dr Pychyl, is to recognise that you don’t have to be in the mood to do a certain task.

“Most of us seem to tacitly believe that our emotional state has to match the task at hand,” says Dr Pychyl. But that’s just not true. Recognise that you’re rarely going to feel like it, he advises, and that it doesn’t matter if you don’t feel like it.

 

Start with one small step.

Even if it’s a tiny action such as working for 10 to 15 minutes on a task, a little progress will make you feel better about the job ahead and increase your self-esteem, which in turn reduces your need to procrastinate to make yourself feel better.

“We can’t deny our feelings, but we can pay less attention to them… and our research has shown that getting started is key,” says Dr Pychyl.

3 Ways to Boost Your Memory

Frustrated that your once excellent memory seems to be failing you? Perhaps you’re studying and struggling to learn new facts, often forget where you’ve left your keys or phone, or people’s names escape you. Here are three ways to help improve your memory.


1.       1. Get moving. We know that regular exercise has numerous benefits. Now we can add brain function, including memory, to that list. In an analysis of previous studies, University of Canberra researchers found that aerobic exercise improved cognitive abilities in the over 50s, such as thinking, reading, learning and reasoning, while strength training improved memory. Study author Joe Northey believed the findings were convincing enough to enable both types of exercise to be prescribed to improve brain health in the over 50s. New research has even found that memory improves immediately after a short, single bout of exercise, although the benefit is only temporary.

2.       2. Tweak your diet. What you eat affects how well your brain functions – just as it affects every other organ in your body. The MIND diet is an approach with the goal of reducing dementia and age-related decline in brain health. Like the Mediterranean diet, it focuses on vegetables and wholefoods, but also singles out specific brain-healthy food groups. These include green leafy vegetables – such as spinach, rocket, kale, and silverbeet; all berries (especially blueberries); and oily fish high in omega-3 fats known to help control inflammation in the brain. What you don’t eat is just as important. The hippocampus is a part of your brain that’s key to your memory. Studies show that diets high in junk and processed foods (think lots of sugar, saturated fat and refined carbohydrates) appear to shrink the hippocampus, while healthy diets are associated with larger hippocampal volume.

3. Do nothing. When trying to memorise new material, most of us assume that the more work we put into it, the better we will perform. But we’d be better off taking breaks and literally doing nothing, say researchers. Just sit back and enjoy 10 to 15 minutes of quiet contemplation immediately after reading the material, and your memory of the facts you’ve just learnt will be far better than if you’d attempted to use that time more productively. The emphasis here is on doing nothing – no running errands, checking emails or surfing the web – as this gives your brain a chance for a complete recharge.


While the exact method is still unknown, we know that once memories are initially encoded, they pass through a period of consolidation that cements them in long-term storage. It was previously believed that this happened primarily during sleep, but research has since found that similar brain activity occurs during periods of wakeful rest, too.

Is Cancer Linked to Your Diet?

By the time we reach our 85th birthday, one in two of us will be diagnosed with cancer. Cancer is a leading cause of death worldwide, accounting for an estimated 9.6 million deaths in 2018. The statistics may make grim reading, but the fact is that the choices we make in life – including what we eat – can prevent at least one in three cancers.


Thanks to the success of public health messages, we know that the dangers of smoking and excess sun exposure and how they increase our risk of lung and skin cancer. But what you put on your plate should be on that list too, as cancer experts become more aware of the important role diet plays in cancer.

Some foods have hit the headlines because of their anti-cancer properties – among the better-known ones are broccoli, cauliflower and other cruciferous vegetables. Healthy as these foods are, it’s unlikely that there are ‘magic bullet’ specific foods or nutrients that in themselves cause or protect against cancer, says Dr Kate Allen, World Cancer Research Fund (WCRF) International’s Executive Director of Science & Public Affairs.

“Rather, different patterns of diet and physical activity combine to create a metabolic state that makes you more or less susceptible to cancer,” she says.

In 2018 the WCRF published the landmark report Diet, Nutrition, Physical Activity and Cancer: a Global Perspective, the result of an ongoing review of decades of evidence by independent experts from across the globe.


According to Dr Allen, these are the key messages we need to take from that report.

1. Avoid the gradual weight gain through healthy eating and exercise.

There are at least 12 cancers linked to excess weight, including liver, breast, prostate and kidney cancer.

2. Eat a diet rich in vegetables, fruit, wholegrains and beans. The dietary patterns consistently linked to lower rates of cancer are high in these foods, says Dr Allen.



3. Limit consumptions of ‘fast foods’, red and processed meat, sugar-sweetened drinks and alcohol. Fast food and sugar-sweetened drinks fuel overweight and obesity, red and processed meats are linked with colorectal cancer and alcohol is a cause of six different types of cancer.

4. Do not rely on supplements for cancer prevention. Aim instead to get everything you need from your diet, advises Dr Allen.